Frequently Asked Questions | Alzzio
Frequently Asked Questions

Clear answers to help you move forward with greater confidence.

We have turned our frequently asked questions into a control center: fast, visual and organized by topic, so you can find what matters without scrolling through an endless list.

Essentials

Getting started with Alzzio

01
01What is Alzzio?+

Alzzio is a platform for professionals and companies that brings together profiles, discovery, networking, jobs, recruitment, events, messaging and management tools in one environment.

02Who can use Alzzio?+

Alzzio can be used by professionals, companies, self-employed workers, agencies, consultants, suppliers, startups, brands, local businesses and organizations seeking opportunities, talent, clients, partners or professional contacts.

03Is it free to create an account?+

Yes. You can create a free account and start using the features available for your profile type. Some tools, higher limits and visibility options are included in Premium.

04Can I sign up with Google?+

Yes. When this option is available, you can sign in or create your account with Google. If it is your first time, you must accept the terms and privacy policy before completing registration.

05What is the difference between a professional profile and a company profile?+

A professional profile is designed to showcase experience, specialization, availability and goals. A company profile allows an organization to present its activity, publish jobs or events, find talent and manage opportunities.

06Where can I manage my activity?+

From your dashboard, you can access shortcuts, metrics, messages, connections, notifications and activity related to profiles, jobs, applications and events, depending on your account type.

Presence

Profile and visibility

02
07How do I create or complete my profile?+

After signing up, go to My Profile and add the information available for your account type, such as your name, description, sector, location, experience, services, interests, website, contact details, logo or images.

08Why is it important to complete my profile?+

A complete profile builds greater trust, improves the quality of recommendations and helps others understand who you are, what you do and what kind of opportunities you are looking for.

09What are the logo, photo and cover image used for?+

These elements help identify your brand or profile, strengthen your visual presentation and improve first impressions in searches, recommendations and individual profile pages.

10What are sectors and specializations used for?+

They help classify your activity more accurately and connect your profile with relevant companies, professionals, jobs and events.

11What is “Currently looking”?+

It is a profile section where you can indicate active needs or goals, such as finding a job, projects, clients, suppliers, partners, talent or collaborations.

12Can I indicate my availability and preferred work arrangement?+

Yes. Depending on your profile type, you can display information about availability, collaboration, location or work arrangements so that others can better understand your preferences.

13Can I edit my profile after publishing it?+

Yes. You can update your profile information from your account whenever necessary.

14What happens if my profile is incomplete?+

It may still remain visible, but it will contain less information to build trust, appear in relevant results and receive tailored recommendations.

Discovery

Explore, search and discover

03
15What can I find in Explore?+

You can discover companies, professionals, jobs and events in one place using the available tabs and filters.

16Which search filters can I use?+

Filters may include text, content type, sector, country, city, location and other criteria related to companies, professionals, jobs or events.

17Does Alzzio save my recent searches?+

Yes. The platform may display recent searches so you can return to them more quickly.

18What are mutual contacts?+

When this information is available, you can see shared connections with other profiles to gain more context before starting a professional relationship.

Relationships

Connections and messages

04
19How do connections work?+

You can send a connection request to another profile. If the other person accepts, both profiles become connected and can access the options available to accepted contacts.

20Can I accept or decline a connection request?+

Yes. Received requests can be accepted or declined from the Connections section.

21Can I cancel a sent request?+

Yes. As long as the request is still pending, you can cancel it using the available options.

22Can I remove an accepted connection?+

Yes. You can remove a connection from the relevant profile or from the Connections section.

23How do private messages work?+

Messaging allows you to hold conversations within Alzzio. Conversations are organized in an inbox and display their activity and status.

24What is a message request?+

When no authorized conversation exists yet, the first contact may be sent as a request. The recipient can accept, decline or cancel it depending on its status.

25Can I send messages related to an event?+

Yes. Some messages can be started from within an event context, so the conversation keeps the relevant reference.

Opportunities

Jobs and applications

05
26Where can I search for jobs?+

You can view job offers from Explore and from the job-related areas available in your account.

27How do I submit an application?+

Open the job offer and select Apply. Review the requested information and submit your application using the corresponding form.

28How do I know whether my application was submitted?+

After completing the process, Alzzio displays a submission confirmation and the application becomes available in your tracking area.

29Where can I view my applications?+

Professionals can review submitted applications and their status from the corresponding section of their account.

30Can I save a job to review later?+

Yes. You can add job offers to Favorites or Saved Jobs and review them later from your account.

31How does a company manage received applications?+

The company can view applicants, review their details, organize the process, update statuses and access the details of each application.

32Can a company publish and manage job offers?+

Yes. Company accounts can create job offers, review published jobs and manage their activity within the limits of the relevant plan.

Recruitment

Interviews and scheduling

06
33How is an interview created?+

A company can start an interview from an application and send a proposal linked to the job and the candidate.

34Can several dates be proposed?+

Yes. The proposal can include several available dates and a time to make scheduling easier.

35Can interviews be online or in person?+

Yes. The format may be a private video call or an in-person interview, depending on the proposal.

36How does the candidate respond to a proposal?+

The candidate receives the interview details and can respond using the options available in their account.

37Can I send messages within an interview?+

Yes. Each interview may include a separate conversation for discussing details related to that process.

38Can more participants be added?+

Yes. When this feature is available to the organizer, authorized participants can be added to the interview.

39Who can access an online interview room?+

Only people authorized for that interview can enter the private room.

Events

Events and online rooms

07
40Where can I find events?+

You can view events from Explore and from the event-related sections of your account.

41What types of events can be published?+

Events can be configured as in-person, online or hybrid, depending on the options available in the publishing form.

42What is a private event?+

It is an event whose access or participation is limited to people invited or authorized by the organizer.

43How do I confirm a private invitation?+

When you receive an invitation, you can indicate whether you will attend or decline it directly from the event page.

44Can I register for or show interest in an event?+

Yes. For events that allow attendance, you can use the available action to register or show your interest.

45Can I add an event to Google Calendar?+

Yes. When the event offers this option, you can open the link to add it to Google Calendar.

46What does an online event room include?+

The room may include audio, video, chat and a participant list, along with other tools available depending on the event and the user's role.

47Can I share my screen in an online room?+

Yes. Online rooms may include screen sharing when it is permitted.

48What controls does a room organizer have?+

The organizer or moderator may have additional controls, such as managing access or locking the room, depending on the event settings.

49Can I publish and manage my own events?+

Yes. Accounts with access to this feature can create events and view published events from the relevant area.

Tracking

Favorites, alerts and activity

08
50What can I save to Favorites?+

You can save items of interest, such as jobs, companies, professionals and events, depending on the options available on each page.

51Where can I view my favorites?+

Saved items are organized in the Favorites section of your account.

52What are job alerts?+

They are saved searches or criteria that help you find new job offers related to what you are looking for.

53Can I create several alerts?+

Yes. The platform allows you to manage job alerts within the limits or conditions of your account.

54What are notifications?+

Notifications inform you about important activity, such as requests, messages, applications, interviews, connections or events.

55What do profile visits show?+

The Visits section lets you review activity related to people who have viewed your profile, depending on the features available in your plan.

Control

Privacy, data and security

09
56Are my contact details visible to everyone?+

Not necessarily. Visibility may depend on your privacy settings, the type of information and whether an accepted connection exists.

57Can I decide which details my connections can see?+

Yes. From Settings, you can manage the available visibility preferences for certain contact details.

58Are online interviews private?+

Yes. Interview rooms are limited to the candidate, the interviewer and authorized participants.

59Do rooms automatically activate my camera or microphone?+

No. Before joining, you can review access permissions, and no one should be able to see or hear you until you enter the room and activate the relevant controls.

60Does Alzzio take part in agreements between users?+

No. Alzzio facilitates contact and opportunity management, but contracts, agreements, payments or collaborations between users are the responsibility of the parties involved.

Growth

Premium, account and billing

10
61What does Alzzio Premium include?+

Premium expands certain features, limits and visibility options. The exact benefits depend on the account type and the plan shown on the Premium page.

62What differences may exist between Free and Premium?+

Differences may affect publishing limits, favorites, featured visibility, search priority, statistics, filters, messaging and other advanced tools.

63Where can I compare the plans?+

You can visit the Premium page to review the available features and the comparison for professionals and companies.

64Which statistics can I see on my dashboard?+

The dashboard may display connections, requests, messages, visits, notifications, applications, jobs or events, depending on the account type and plan.

65Where can I view my invoices?+

If you have associated payments or subscriptions, you can view available invoices in the Invoices section of your account.

66Can I continue using Alzzio without Premium?+

Yes. You can continue using the features included with the free account, subject to the limits and conditions shown in each area.

67Can I change or cancel my plan?+

Plan management is handled through the available account or billing options. The specific conditions are shown during the relevant process.

Direct support

Account and support

11
68What should I do if I have forgotten my password?+

Use the password recovery option on the login page and follow the instructions sent to your email.

69What should I do if I do not receive a verification email?+

Check your spam or promotions folders, confirm that the email address is correct and try again using the available options.

70Can I delete my account?+

Yes. You can request the deletion of your account. The process will be handled in accordance with applicable regulations and existing legal obligations.

71How can I contact support?+

You can contact Alzzio by sending an email to contacto@alzzio.com.